Open Position: ​Salon Operator and Consultant

Sun Studio is known for being knowledgeable, helpful, and friendly. Our certified staff thrives on customer service and can answer all tanning inquiries. Our love for skincare has made us strive to wipe away the negative assumptions of tanning.
Responsibilities: 
Customer Service-
  • Promptly acknowledging and warmly greeting each client entering the salon
  • Determining each client’s needs and answering questions concerning products and services
  • Ensure clients are educated on the benefits and safe-practices of our services and that all company and legal requirements are met
  • Informing clients of current promotions and services within the salon
  • Serving multiple clients at one time while maintaining composure during busy or peak selling times
Sales-
  • As a member based salon it is important that clients enjoy every visit.
  • Assisting clients as needed with a friendly and helpful attitude (e.g., in person, phone calls)
  • Participating regularly in ongoing training, to drive sales performance
  • Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve clients
  • Cash handling
  • General Operations
  • Opening/closing business
  • Communicate openly with staff, management, and owners in a transparent, honest, consistent, and dependable way (e.g. in person, phone call/text, Facebook, email)
  • Following process and procedures and completing tasks as directed
Cleaning-
  • Maintaining salon standards and overall cleanliness
  • Including sanitizing equipment after each use
  • Mopping, dusting, laundry, sanitizing tanning rooms, floors, bathrooms
  • Setting up tanning rooms for next client according to Sun Studio standards
Expectations-​
  • Be honest, reliable, and attentive.
  • Be on time; tardiness will not be accepted.
  • Treat your clients and your fellow employees with respect.
  • Open communication with staff, management, and owners
Benefits-
  • We offer a flexible work environment, free usage of tanning services and product discounts.
  • Sales bonuses are awarded at a flat rate with sales of specific menu items.

A DAY AT A GLANCE...

  • Give every client the most enjoyable Sun Studio experience
  • Address client’s questions and concerns about our services and products
  • Ensure clients are educated on safe-practices for our services and that all company and legal requirements are met
  • Regularly self-educate on our services and products we offer by utilizing salon services and products to represent Sun Studio, (e.g., UV services, Mystic Tan, salon skincare)​
  • ​Influence, promote and make relevant and/or personal recommendations when selling​
  • Engage in meaningful interactions and build good relationships
  • Use your education to help further your sales​
  • Consistent and reliable attendance
  • Uphold high standards of salon cleanliness
  • ​​Clean each service and room after every client
  • Maintain all other areas of the salon (bathroom, lobby, laundry, etc.)

REQUIREMENTS...

  • A love for our salon services and products to represent Sun Studio
  • A passion for customer service and ability to meet sales goals
  • Ability to work as part of a team and independently
  • 18+ with high school diploma or GED
  • Open/flexible availability to work any shift including nights and weekends, with reliable transportation to both Placentia and Yorba Linda locations
  • Written & verbal communication skills with the ability to multitask while paying attention to detail
  • Proficient in PC computer basics with typing speed and accuracy
  • Adaptive program learning with service programs such as:
    • Helios Salon Software, POS system, Microsoft Windows, Microsoft Office, Apple devices, Dropbox, Facebook, email, texting
  • Continuous mobility throughout the salon (inclusive of bending, pushing, reaching, twisting) during shift and ability to lift and/or move 10 lbs. to 40 lbs.

EMAIL US A COPY OF YOUR RESUME TO APPLY